CONNECTIVITY

STAY CONNECTED

Practical remote features, finest entertainment and maximum comfort: With our connected services and our next-generation infotainment system MAZDA CONNECT you can step into a new digital era.

CON­NEC­TED SER­VICES – COM­FORT ON A NEW LE­VEL

With the new MyMazda app, you are now connected to your Mazda even when you're not sitting in it. Take advantage of many new benefits and, of course, all the conveniences you're already used to*.

CONNECTED VEHICLE

YOUR BE­NE­FITS AT A GLAN­CE

The MyMazda app* allows you to view your complete service history, find your nearest Mazda partner and check your manual. But our new features make using and maintaining your Mazda even more convenient.  

• Whether you are in a multi-storey car park or on a unexplored road, our practical Vehicle Finder helps you to find your Mazda right away.  
• Apart from an accident, a theft of the car is probably the worst thing that can happen to a driver. The new MyMazda app now warns you with a Remote Security Alert should your Mazda's alarm system be triggered.  
• Under My Vehicle you can conveniently view all relevant information about your vehicle at any time as well as the status of the Roadside Assistance.   
• If there is a change in your vehicle status, you will be notified by an alert via push message on your smartphone.  
• Roadside Assistance is available 24/7 and with the new MyMazda app you can make an emergency call very quickly and conveniently if it comes to the worst. 

MAZDA OVER-THE-AIR UPDATES

With over the air software updates, you can now easily perform software updates of the center display from the comfort of your car – all with a tap of your finger.

STAY UP TO DATE

HOW TO INSTALL THE MYMAZDA APP

All well-tried benefits and many more features of the new MyMazda app are just a download away. Just visit the app section in the App Store or Play Store and install the MyMazda app in a few easy steps.

VERIFY E-MAIL ADDRESS

START WITH YOUR E-MAIL ADDRESS

Once you have chosen your country and accepted the terms and conditions, you will need to verify your e-mail address. This is the first of two steps to protect your account. Simply enter the e-mail address you wish to use and then enter the 6-digit code that will be sent to this address.

VERIFY YOUR PHONE

A SECOND STEP FOR YOUR SAFETY

As the MyMazda app can remote control your vehicle* and contains personal information about you, it is particularly important to protect access to it. For this reason, you must also verify your smartphone using your phone number.

VALIDATION CODE

YOUR VERIFICATION IS SIMPLE AND FAST

You will receive a validation code via SMS, which you have to enter in the app. Please note that for security reasons this code is only valid for 10 minutes. But don't worry, if you let the 10 minutes pass for any reason, you can request a new one.

SUBMIT INFORMATION

JUST ONE LAST STEP

Now that your access is double-protected, you can simply enter your personal data and start using the application immediately. Discover all the comfort and features of our new MyMazda app.

VERIFY E-MAIL ADDRESS

START WITH YOUR E-MAIL ADDRESS

Once you have chosen your country and accepted the terms and conditions, you will need to verify your e-mail address. This is the first of two steps to protect your account. Simply enter the e-mail address you wish to use and then enter the 6-digit code that will be sent to this address.

VERIFY YOUR PHONE

A SECOND STEP FOR YOUR SAFETY

As the MyMazda app can remote control your vehicle* and contains personal information about you, it is particularly important to protect access to it. For this reason, you must also verify your smartphone using your phone number.

VALIDATION CODE

YOUR VERIFICATION IS SIMPLE AND FAST

You will receive a validation code via SMS, which you have to enter in the app. Please note that for security reasons this code is only valid for 10 minutes. But don't worry, if you let the 10 minutes pass for any reason, you can request a new one.

SUBMIT INFORMATION

JUST ONE LAST STEP

Now that your access is double-protected, you can simply enter your personal data and start using the application immediately. Discover all the comfort and features of our new MyMazda app.

FREQUENTLY ASKED QUESTIONS

Find the most frequently asked questions around your MyMazda account and our connected services in the FAQ.

Discover more

CONTACT US

In case of further questions about your MyMazda account or our connected vehicle services our customer service team is happy to support you. Simply reach out to us via phone, e-mail or use online form.

 

TEL +XX XXX XXXXXXXXX

 

 

EMAIL  [email protected]

 

 

AL­WAYS CON­NEC­TED WITH THE CON­VE­NI­EN­CES OF YOUR SMART­PHO­NE

Nowadays you are always and everywhere connected to the world. And of course your Mazda is no exception. Explore all the communication options and enjoy the additional possibilities that come with your smartphone.

COMMUNICATION

COM­MU­NIC­ATE WITH EASE WHILE DRIV­ING SAFELY

Drive safely and stay connected. Your Mazda helps you stay connected with family and friends with hands-free calling or text messaging – helping you stay focused on driving.¹ 
TEXT MESSAGING

Text messages received by compatible connected devices can be downloaded, displayed, read aloud and responded to, all from your vehicle.

DOWNLOAD
HANDS-FREE CALLING & VOICE COMMANDS

Hands-free phone calls are possible via a Bluetooth® connection. Use voice commands to make phone calls while driving*

DOWNLOAD
CONTACTS

Mazda Connect can import up to 5,000 contacts from your smartphone.

DOWNLOAD

FAQ

Have a question or need help troubleshooting? See this page first for the most frequently asked questions.

FAQ

* Connected Services are currently only for owners of the all-new Mazda MX-30 and 2021 Mazda CX-5. Connected Services is a subscription service and requires a compatible mobile device to download and sign-up to the MyMazda App.  A 3-year complimentary period is included and commences from the date of first registration of the vehicle.

¹ Please speak to your Mazda dealer as functions may differ across models.

* Apple CarPlay®, Android Auto™, Bluetooth® and Bose are registered trademarks in the U.S. and other countries. 

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Apple CarPlay® is a trademark of Apple Inc.

©2018 Google LLC, used with permission. Google and the Google logo are registered trademarks of Google LLC. Android, Android Auto™ and other marks are trademarks of Google LLC.

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. 

YOUR UL­TI­MA­TE EN­TER­TAIN­MENT SPACE

Thanks to DAB Radio, you have access to countless radio stations that will keep you discovering new music. And if you'd rather listen to your evergreens, USB and Bluetooth® technology connect your phone in seconds. Either way, you will enjoy the best entertainment on every drive.

ENTERTAINMENT

MORE EN­TER­TAIN­MENT OP­TI­ONS FOR YOUR JOUR­NEY

Your favorite content is available anytime with DAB+ and features to get you immersed in music and entertainment. Your Mazda provides you with options to keep you entertained.
DAB & AM/FM

With improvements in sound and reception, listen to AM or FM radio more clearly.

DOWNLOAD
GRACENOTE

See the artist name, album title and song title when you connect a USB audio device.

 

DOWNLOAD
USB AUDIO & USB MODE

Just connect a compatible device to the USB port and start enjoying your favorite music with a compatible USB memory stick.

DOWNLOAD
BLUETOOTH®

With a compatible Bluetooth® device connected you can enjoy music. 

 

DOWNLOAD

GRACENOTE UPDATE

UPDATE THE GRACENOTE DATABASE TO THE LATEST VERSION

NOTE: Before you start, make sure your car is in a safe location and the gear shift is in park.

Gracenote cannot be updated using voice commands.

HOW TO UPDATE GRACENOTE - THE WHOLE PROCESS

1 Insert a USB drive into your computer with at least 1 GB free space.
2 Download and save the file by using the the DOWNLOAD link at the bottom of this list (the file is for the European market).
3 Place the file on the top level of your USB drive (not in a lower level folder).
4 When finished, safely eject the USB drive and remove it from your computer.
5 Insert the drive into your vehicle’s USB port.
6 Select “Settings” from the menu of your main display.
7 Scroll down to select “System Settings”.
8 Tap “Gracenote Database Update” and the system will show the latest version installed.
9 When you see the prompt “Do you want to update the Gracenote Database to <version>?”, make sure it is the latest version you downloaded onto the USB drive. Then select “Update”.
10 The update can take a few minutes.
11 When finished, the system will let you know if the update was successful, and you can safely remove the USB drive from the port.
Download the latest Gracenote version here:

DOWNLOAD (890 MB)

FAQ

Have a question or need help troubleshooting? See this page first for the most frequently asked questions.

FAQ

* Connected Services are currently only for owners of the all-new Mazda MX-30 and 2021 Mazda CX-5. Connected Services is a subscription service and requires a compatible mobile device to download and sign-up to the MyMazda App.  A 3-year complimentary period is included and commences from the date of first registration of the vehicle.

¹ Please speak to your Mazda dealer as functions may differ across models.

* Apple CarPlay®, Android Auto™, Bluetooth® and Bose are registered trademarks in the U.S. and other countries. 

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Apple CarPlay® is a trademark of Apple Inc.

©2018 Google LLC, used with permission. Google and the Google logo are registered trademarks of Google LLC. Android, Android Auto™ and other marks are trademarks of Google LLC.

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. 

MAZDA OVER THE AIR UPDATES

EASY AND CONVENIENT

Keeping your Mazda's software up to date can now be done with the tap of your finger: With over the air software updates, you can now easily perform software updates of the center display from the comfort of your car. When an update is available, your Mazda car will automatically notify you via the center display. All you have to do is confirm the update.